Privacy Policy

1. Information We Collect

 

We may collect the following information:

 

Personal Information:

Name, email address, phone number, billing address, shipping address and order details.

 

Payment Information:

Payment details are processed securely by third-party payment providers such as PayPal, Apple Pay or Google Pay. We do not store your full card details.

 

Device and Website Information:

IP address, browser type, device type, time zone, pages visited, cookies and similar tracking technologies.

 

Order Information:

Products purchased, order history, delivery details, preferences and customer service communications.

 

2. How We Use Your Information

 

We use your information to:

 

- Process and deliver your orders;

- Confirm payments and prevent fraud;

- Provide customer support;

- Send order updates and transactional emails;

- Improve our website, products and services;

- Send marketing emails or offers, only where permitted by law;

- Comply with legal, tax and accounting obligations.

 

3. Legal Basis for Processing

 

We process your personal information where necessary to fulfil our contract with you, comply with legal obligations, protect our legitimate business interests, or where you have given consent, such as for certain marketing communications or non-essential cookies.

 

4. Sharing Your Information

 

We only share your information where necessary with trusted service providers, such as:

 

- Payment processors, including PayPal, Apple Pay and Google Pay;

- Shipping and logistics partners;

- Website and ecommerce platforms;

- Email and marketing service providers;

- Analytics tools, such as Google Analytics;

- Legal, accounting or regulatory authorities where required by law.

 

We do not sell your personal information.

 

5. International Transfers

 

Some of our service providers may process data outside the United Kingdom. Where this happens, we take reasonable steps to ensure your personal information is protected in accordance with applicable data protection laws.

 

6. Data Retention

 

We keep your personal information only for as long as necessary for the purposes described in this Policy, including order processing, customer support, legal, tax and accounting requirements.

 

7. Cookies

 

We use cookies and similar technologies to improve your browsing experience, analyse website traffic and, where applicable, support advertising or marketing activities.

 

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

 

8. Marketing Communications

 

If you subscribe to our marketing emails, we may send you offers, updates and promotional content. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at contact@arandashop.com.

 

9. Your Rights

 

Depending on applicable data protection laws, including the UK GDPR, you may have the right to:

 

- Access the personal information we hold about you;

- Request correction of inaccurate information;

- Request deletion of your personal information;

- Object to certain types of processing;

- Request restriction of processing;

- Request data portability;

- Withdraw consent where processing is based on consent.

 

To exercise your rights, please contact us at contact@arandashop.com.

 

10. Security

 

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

 

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

11. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing their privacy policies before providing any personal information.

 

12. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date it is published.

 

13. Contact

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

Aranda Shop

Email: contact@arandashop.com

Website: arandashop.com